How to be the first in line for payment – P.E.R.F.E.C.T

We had a meeting with our local MP a couple of weeks ago to discuss how Brexit will effect the credit management of businesses.

Here at Corp & Comm we live by the words we preach and we’re prepared to stick our neck out by stating we’re confident we’ll leave the EU without a deal.

If so, market forces dictate that there will be less money in the economy. Demand will remain the same or perhaps increase, whereas supply will probably decrease. Inevitably this will bring an increase in cost. Meaning an increase in expenditure levels, leading to less surplus money to meet creditors demands for payment.

Why tell me this…?

The reason is we want everybody to be prepared, to review what monies are owed to them and to have a plan to take action if and when needed. We want you to be first in line for payment, so here are our hints and tips, so  that everybody can at least have some idea how to be P.E.R.F.E.C.T when the time comes to asking for your monies, without it being detrimental to client relationships.

• PREPARATION

  • Have your call script to hand so to be both concise and professional.

• ENTHUSIASM

  • Be bright and alert. Nobody wants to talk to a grump.

• REALISM

  • Ask yourself if the debtor can meet your request or will you need to negotiate.

• FOCUS

  • Don’t go off track. You’ve called to ask for your money so ASK FOR IT !.

• EMPATHY

  • Although you need to be firm, you must also understand the debtor’s position.

• CONNECT

  • Try to form a bond with the customer, they’ll be more likely to resolve your claim.

• THE OUTCOME

  • Always remember why you’ve rung, you need your money so make this your goal.

Alternatively…

If you would rather spend your time on other priorities and use a third party to broker payment, we are here as a trusted payment partner. We save your time, allow you to remove yourself from chasing payments and have expertise to get you paid quickly .

You can outsource your end to end Credit Control or individual Debt Recovery, check out the rest of our website www.corpandcomm.com

or  call us on: 01535 654 594

Action is the key, as our clients testify :

“When Rob first mentioned his Credit Control service…it sounded too good to be true.
I had a list of customers who needed constant prompting to pay their invoices, but I didn’t have enough time to contact them all and still get on with my main workload.
Rob and his team now carefully and expertly look after my customers and encourage prompt payment of their invoices. Having them look after my business income, means I’m free to focus on the part of the business I really enjoy. Almost immediately, the turn-around in my finances helped rescue my cash flow and keep both the bank manager and my wife happy.”

Neil, Thornton Directory.