Credit Controller / Administrative Assistant Role

 

We’re a friendly bunch here at Corp and Comm. We share a passion for delivering high quality services to our Credit Control and Debt Recovery clients.

As a growing small business who value and reward our people, we believe it’s an exciting time to work here. So if you’re a bright, motivated individual looking for flexible part-time work. Get in touch with your CV.

 

Job Description

Credit Controller / Administrative Assistant Role

Job Title: ​Credit Controller and Administrative Assistant.

Job Type: ​Permanent, primarily flexible part time hours, 4 hrs a day, 5 days a week.

Location: ​Keighley.

Reports to: Director.
PRIMARY OBJECTIVES OF THE ROLE:

  • Assist in the efficient collection, control and administration of monies owed to clients within the agreed credit terms.
  • Maintain computerised and manual systems in order that payments are correctly allocated to each client.
  • Undertake routine / general administrative functions within a busy office, such as dealing with customers, filing, photocopying and mailing.

 

BENEFITS :

  • ​Salary – £9.50 per hour ​​
  • ​Holiday – 25 days (pro rata)
  • Nest Pension Scheme

 

KEY RESPONSIBILITIES:

  • Assist in the setting up of the credit control system.
  • Ensure that debts are paid in a timely manner.
  • Chase overdue invoices by telephone, email & letter within agreed timescales.
  • Maintain accurate records of all chasing activity.
  • Provide regular updates to clients.
  • Identify changes in payment patterns and propose action to avert indebtedness.
  • Liaise with clients and customers regarding any disputed invoices. Where possible seeking relevant information in order that the query may be promptly resolved and payment received.
  • Provide accurate advice on billing queries.
  • Respond promptly and completely to both client and internal enquiries.
  • Other general office duties as delegated from time to time by Director or any other person designated in their absence.

 

ESSENTIAL WORK SKILLS 

  • Able to demonstrate experience of working within a busy office. (Credit control experience is desirable but not essential).
    • Computer skills and experience of working with credit control systems and software such as Xero, Sage etc is desirable but again not essential.
    • Familiar with accounts procedures, client ledgers, disbursements and general office accounts.
    • Experience of legal practice and procedures is desirable but again not essential
    • Possess an excellent understanding of Microsoft Office.
    • Experience of dealing with clients and customers at all levels.
    • Ability to manage & prioritise an extensive caseload.
    • To remain confidential at all times and adhere to regulatory guidelines and practice.

 

PERSON SPECIFICATION :

  • Excellent communication skills at all levels.
  • Calm, confident manner to handle potentially uncomfortable conversations.
  • Ability to establish and maintain good client relationships at all levels.
  • Good keyboard skills and competence of Word, Excel and Outlook are essential
  • Good standard of education with a high standard of numeracy and accuracy with attention to detail (minimum O level / GCSE Maths & English Grade A-C).
  • A team player with a flexible approach and a willingness to learn.
  • Outgoing and confident personality who is able to operate at all levels.
  • A self-starter who is pro-active and can set and achieve goals.
  • Strong organisational & time management skills.

 

Please send your CV and covering letter to either :

info@corpandcomm.com

 

or our postal address :

 

Corporate & Commercial Credit Solutions Limited

Temple Chambers

Russell Street

Keighley

BD21 2JT

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